ITAM and ITSM: Translating the Value of Both in Your Organization

In many organizations there is confusion about the relationship between ITAM and ITSM and a perceived competition that ultimately hurts both. ITAM and ITSM must work together to demonstrate that IT is a tool that increases the organization’s value, mitigates risk and is positioning the organization for the future. ITSM answers the question “Can we do it?” ITAM answers the question “Should we do it?”


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March 14, 2018